The Salesforce Administrator ( ADM-201) credential exam covers a wide range of applications, the features and functionality available to an end-user, and the configuration and management options that an administrator has across the Sales, Service, and Collaboration clouds.
Two certifications are available in the Salesforce Certified Administrator program. The Salesforce Certified Administrator certification is the first. It focuses on the features, functionality, and maintenance of a Salesforce implementation. The Salesforce Certified Advanced Administrator is the second certification in this program. This credential is for Salesforce Certified Administrators who have mastered Salesforce configuration maintenance and can demonstrate an understanding and ability to use advanced functionality and features to solve a variety business problems.
Who should take the Exam?
Salesforce Administrator certification is for Salesforce users who are familiar with Salesforce and are looking for ways to help their company get more out of Salesforce’s capabilities and features.
Study Guide for Salesforce Administrator (ADM-201) Exam
There are many resources available for preparation, but you need to select the best to pass the exam. You should ensure that the resources you choose have a solid conceptual understanding of the topics and are reliable in content. Salesforce administrator exam questions can be found in books, online training, and instructor-led classes. You must remember that practice is the only way to better understand concepts. Take a look at these resources:
Step 1: Gather all information about Salesforce Administrator (ADM-201) Exam
First, gather all information about the exam. Visit the official Salesforce Administrator (ADM-201) exam site. The course outline should be familiarized. It is important to be clear about the various subtopics and domains of the exam. Spend enough time on each topic and be familiar with the subject. Your study plan should be tailored to the exam course domains. The Salesforce administrator exam guide covers 12 domains, including:
Organizational Setup: 3 %
This domain describes the information in the company settings. It also distinguishes between the UI features that an administrator controls including the implications.
User setup: 7%
This domain also covers the concepts of identifying the steps to set-up and/or maintain users, and the implications of activating or deactivating them.
Security and Access: 13%
This domain contains the topics that explain the various security controls for organizations. Next, you will need to apply security controls based upon the Salesforce sharing model’s capabilities and features. Also, based on the scenario, determine whether a custom profile or permission set is appropriate using the various permissions and settings. This article explains how folders can be used for secure communication templates, dashboards, reports, and organizational purposes.
14% Standard and Custom Objects
This domain will describe the standard object architecture and relationship models. Explain how to create, modify, delete, and customize pages and fields on standard and custom objects. Also, understand the consequences of deleting fields. You will also need to determine how to create page layouts, record types, business processes, and assign pages to standard and custom objects.
Sales and Marketing Applications 14%
Next, use opportunity tools to identify the potential and consequences of the sales process in this scenario. Next, using opportunity tools, identify the right sales productivity features for the scenario.
